Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas is the ultimate guide on how to provide amazing customer service and exceptional customer experience. Dealing with customers and avoiding escalations is one of the most challenging parts of any business, but the good news is...

Tales From the P.I.T. Crew: Case of the Wayward Son is a paranormal murder mystery thriller by J.M. Tilbury. Forensic psychologist Dr. Darrell Diamondback has a penchant for solving cases involving paranormal entities. Working on his own for a secret government agency called Paranormal Investigation...

What is your specific health goal and what are you willing to do to reach your mark? Tough questions? Well, we always need a plan in life, that is if we want to live a healthy, sustainable life. Simple S.A.L.A.D.S.: A Salad Recipe Book with...

Perspective Detective by Cazzy Zahursky is a delightful storybook about Lexa and Axel, who get into a disagreement. Lexa believes Axel took her toy bear, so she grabs his toy car. Perspective Detectives get involved in helping them solve the mystery of the missing toy...

Bunny the cat’s adventures around the globe continue in Hello, My Name is Bunny! Paris by Matt Bloom. Bunny Simmons-Bloom is back and this time she’s in the city of love, Paris, France. As Bunny gets a taste for fresh air in Paris, she takes...

FNG is a work of fiction in the military, action, and terrorist thriller subgenres. It is best suited to the mature adult reading audience owing to the use of explicit language throughout and scenes of conflict. Penned by author Benjamin Spada, this intense work introduces...

Blood and Secrets by T.Q. Bernier intertwines the lives of two women in the Danish Virgin Islands on the cusp of World War I. Lily has no memory of her life before Alexander pulled her aboard his ship on the journey from Denmark to the...

The Hidden Village: A Story of Survival in WW2 Holland is a historical young adult adventure by author Imogen Matthews. Focused specifically on how the events of the Holocaust affected Holland during the 1940s, the hidden village of the title refers to the true-life story...

The 11:05 Murders (Volume 2 of the Inspector Sheehan Mysteries) by Brian O'Hare is a thrilling, well paced mystery that takes you into another world. WDS Denise Stewart is trying to do her best with a promotion after a devastating experience at her last job...

Hush by Nicole Lyons is a collection of poetry that illuminates the pain of losing someone, as the world forces you to move on without them. From the decaying light of an old tree, to the loss of a dearly beloved, Lyons drapes these poems...

Jodie has suffered at the hands of her husband, Jack, to the point where she was merely a tool in his daily life, with a set routine, a strict diet regime of what to make and when, and if any of her spirit returned, he...

Chocolate. Aw, we all love it. Or, at least, most of us do. And what better season for chocolate than Easter? Well, perhaps any season is perfect for chocolate. But, you have to admit, the idea of chocolate seems to be attracted to the season...

A woman visiting her North Carolina family is brushed off by the small town's law enforcement when she claims to witness a beast, fitting the description of a local urban legend, mauling her father and brother in the spine-chilling supernatural novel, Return to Porter's Hollow...

When global warming gives reality to the currently existing concerns about rising sea levels, humankind begins adapting by building cities beneath the sea. Vastly superior submarines of various sizes and capabilities are the common mode of transport. But if there’s one thing that never changes,...

Turning the final page and closing the back cover of The Savage Deeps by Timothy S. Johnston is like walking out of a dark movie theater. Your mind is still reeling so hard from the other world of the movie, you’ve forgotten it’s just another...

Moon Puppets by Baxter B. Bramatti is the story of an ambitious little girl named Flora. One evening her dad put on a puppet show for her with his hands and a bright flashlight. Flora loved the shadow puppets and it inspired her to put...

How appropriate that just the day after I finished reading Fatal Depth by Timothy S. Johnston, CNN reported that because of rapid glacial melt, “It’s becoming increasingly clear that sea-level rise is going to be a bigger and bigger problem as we move through the...

Crisis of Conscience is the third book in the Flight of the Kestrel series by A. M. Thomas but can be read as a standalone novel. The author combines space adventure with a strong moral dilemma to write the fates of compelling characters. On a...

The Problem with Poppy by Emma Sandford (illustrated magnificently by Olena Osadcha) is a lovely story about being scared to make friends and about overcoming that fear. We can imagine how difficult it is for porcupines to form acquaintances! Rory is a boy tiger cub...

Alien a la Carte is a work of fiction in the science fiction and comedy genres. It is aimed at mature adult readers and was penned by LizaRose Alderson. The book follows the life of wannabe xeno-nutritionist Bae as he settles into his compromise career...