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Reviewed by Asher Syed for Readers' Favorite
Loyalty: Stop Unwanted Staff Turnover, Boost Engagement, and Create Lifelong Advocates by Zoë Routh is a non-fiction self-help leadership guide to set the foundation for a positive work environment to cut staff turnover, improve engagement, and create loyalty. The book is broken down into three distinct but interconnected parts. Part one: Tribe, focuses on the necessity of a sense of belonging and cohesiveness among both leaders and those that they have put in a position to lead. Part two: Touchpoints, covers the practical aspects of experience among team members and implementation on a personal level. Part three: Talk, addresses the importance of conversation and open lines of communication between leaders and team members.
As someone who has taken a job in civil service when the opportunity for much more lucrative positions exists for me in the private sector, I can sincerely support the points made by Zoë Routh in Loyalty. The reason for my staying is a feeling of purpose, pride, and genuine fulfillment that is further strengthened by respect from the public and also from those who are in higher leadership positions. After reading this book, I see even more opportunities to encourage engagement and get people to do something with co-workers in their precious free time. Whether you are in a position of leadership, hope to be in a position of leadership, or are simply a team member in charge of a single event, Routh's work is sure to reap positive gains. Very highly recommended.