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Reviewed by Jamie Michele for Readers' Favorite
In her memoir Get Your Own Coffee, Suzanne Hopgood describes early exposure to business through her family’s hotel in Littleton, New Hampshire, and her education in economics and accounting at the University of New Hampshire. Hopgood talks about pushing through gender-based workplace restrictions while advancing through banking, real estate, and insurance, where mentorship and real-world experience catapulted her founding of The Hopgood Group, LLC, focused on hotel consulting and “workouts.” She speaks on her leadership roles at extremely high-ranking and regarded companies, addressing operational failures, board governance, and employee ownership transitions. Hopgood also discusses her private life and the coordination of care for her husband, Frank, as well as her continued board and advisory work post-2020, and her participation in women’s professional networks to improve representation.
Suzanne Hopgood’s Get Your Own Coffee: Underestimated, Overlooked, and Now The Boss is a memoir that reads like an everywoman's manifesto on exercising agency as a woman in business, and she delivers it wonderfully in a conversational, friendly, and intelligently witty style. Hopgood has the unique ability to convey a voice of authority that is naturally likeable and, more importantly, accessible to a reader who may not yet be enmeshed fully in the business world. I was working in banking in Las Vegas on 9/11, where Hopgood actually says she was headed to, and the combination of this micro connection and the macro impact that we both experienced in finance and hospitality was like a jolt from a former life. Hopgood demonstrates what is achievable for those willing to act, listen, adjust, and overcome, bettering both organizations and individuals. Very highly recommended.
