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Reviewed by Jack Magnus for Readers' Favorite
People Centred Performance Enhancement: The Secret Behind Building a Successful Performance Enhancement Program (PeP) is a non-fiction business book written by Alan Mackenzie. The author designed the programs he discusses when he was retained by a university department in South Africa that was under-performing and facing closure. He and his peers were able to turn around that department within two years, transforming it into a top performer. Mackenzie argues that the answer to sluggish performance and failing corporate health lies within the people who make up the workforce. Participation is necessary, and from every tier in the employment hierarchy. Getting your workforce motivated and feeling ownership and pride in their performance will translate into success.
Alan Mackenzie’s non-fiction business work, People Centred Performance Enhancement, is a dynamic and intriguing book which details how the author has successfully turned around failing or under-performing public and private entities. In the process, he shares his philosophy for getting employees fired up and motivated. Applying the PeP principles seems to guarantee a win-win situation, both for the company or public entity and the people who make up its labor force. It’s a refreshing change from the ‘take it or leave it’ corporate mentality where employees are made to feel that they’re not at all important and can easily be replaced. Giving responsibility, setting up mentors and empowering workers can make a job into a dream job and a so-so company into a dynamo. As someone who was in a business whose plan to downsize and depersonalize as a means of saving money resulted in a demoralized, traumatized and unmotivated workforce, I was thrilled by the author’s people-oriented approach. I wish I had had this book when I was in management. People Centred Performance Enhancement: The Secret Behind Building a Successful Performance Enhancement Program (PeP) is most highly recommended.