Top of Heart

How a New Approach to Business Saved My Life and Can Save Yours Too

Non-Fiction - Memoir
Kindle Edition
Reviewed on 05/21/2024
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    Book Review

Reviewed by Constance Stadler for Readers' Favorite

Top of Heart: How a New Approach to Business Saved My Life and Can Save Yours Too by Grant Muller is a book that upends formulaic get-rich-quick business models and the belief that professional interactions depend on calculated manipulation. Muller contends that success must center on forming authentic relationships, but this extraordinary book is about much more than professionalism; it is about how to live a rewarding life. Muller’s own story, detailing the steps that led to addiction and homelessness, where he relinquished every semblance of integrity, supports his conviction. His evident honesty makes the foundation of his 180-degree change, which leads to exceptional professional success, totally credible. The book demonstrates that leading by feelings or 'heartset' can be transformational.

Top of Heart includes several exercises where the reader can assess what feeling-driven business could mean for them. The results of Grant Muller’s commitment to being present in every interaction support immersion. His dedication to being there for others by being true to himself is a testament to why fulfilling productivity rests on genuine investment instead of the pro forma norm of 'what's in it for me.' Muller’s transparency demonstrates how a different mindset can lead to life-altering change. Against the backdrop of how he lived in a self-made hell and achieved recovery through tremendous effort, the dramatic subtitle of the book is not an exaggeration. Top of Heart is essential reading for those about to start a career and veterans who have anchored themselves in script-driven deceptions.

Essien Asian

Burdened by an urge to indulge in the use of drugs, Grant learned early that balancing his habits with his day job was the only approach to making the best of his life, but at some point, he began to lose focus. It got so bad that he reached rock bottom despite improved numbers at work. Something had to give, or he would soon be staring death in the eye. Top Of Heart is Grant Muller's incredible story of how a young boy from South Africa overcame early assimilation difficulties and drug addiction while creating a new strategy for hitting sales targets that will increase your bank balance.

Grant Muller takes us on his journey of finding himself, complete with the hiccups from missteps associated with a carefree youth. His struggle with his disease, as he calls it, is not just curious but quite remarkable when juxtaposed with the fact that he was still progressing despite his shortcomings. Top Of Heart puts a human face on an aspect of selling that has long revolted millions of customers. It is the missing link between the successful salesman and his happy clientele that has been ignored for too long. The pictograms are easy to follow, and the conversational examples are spot-on. The best part of Muller's book is how he gets into the reader's mindset, accurately predicting reactions from tiring cold calls and emails of obnoxious sales requests. This shows how much experience he gathered as he created his trend-defining approach. This book is a must-read for everyone in the business of sales.

Tommy Wong

Top of Heart is Grant Muller’s memoir. While he was successful early on in life, becoming a millionaire before the age of 30, his fortune quickly spiraled downward after he became a drug addict. He reached the point where he had no money, no customers, and no connections. He was also unemployable. At rock bottom, he reminisced, “Lying there ready to die, I had long ago given up any hope of seeing my family again. I said goodbye. I was at peace with moving on to whatever hell was waiting for me.” Yet, from that low point, Muller managed to lift himself from homelessness to working as a real estate agent and earned $1.2 million in sales commission last year. What an incredible story.

It’s not easy for drug addicts to raise themselves above their dire circumstances. Grant Muller managed to do this with flying colors, which is why Top of Heart is such an inspirational book. His memoir is well-written and I loved it. In business, Muller found that the traditional top-of-mind strategies were not enough. A new, more human approach was necessary and he came up with a personal philosophy, which is simply brilliant. For those who are looking for a real-life inspirational story and those looking for a new humane way to conduct business, this is a recommended read.