The Lost Art of Communication Intelligence

The definitive guide to 21st Century Communication to improve relationships, recognition and results.

Non-Fiction - Education
203 Pages
Reviewed on 02/15/2022
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    Book Review

Reviewed by Vincent Dublado for Readers' Favorite

Communication determines the quality of our lives. What we know, want, feel, and do must be effectively conveyed in a set of arbitrary symbols both written and spoken. In The Lost Art of Communication Intelligence, author Sharon Christiaan delves into a paradigm shift in communication that has led the vast majority of humankind to level up their communication skills that now include digital platforms and artificial intelligence. Many are not aware that a Communication Revolution is already taking place, and if you find yourself having no idea of what communication techniques to employ in this digital age, this book is your roadmap toward a new understanding. It has a straightforward approach to the process as it offers five principles to raise communication intelligence.

Sharon Christiaan delivers a narrative that reads like a novel. She writes in the manner of a storyteller, offering you real scenarios of companies and everyday situations and how communication intelligence is playing an integral part in the dynamics. Christiaan’s style works because it doesn’t feel like you’re being lectured to but is more like learning from case studies that allow for a better demonstration of how the theory works in practice. As language and the way we communicate continues to evolve, Christiaan does a great service in writing The Lost Art of Communication Intelligence. In an age where the entire planet has become a global village, communication breakdowns in any field of endeavor, even personal, can be a real deal-breaker. There is no excuse not to engage in thoughtful conversations. Reading this indispensable book will make you realize what you are doing to help remedy things in your everyday interactions. You can communicate like a leader, and this is why this book exists.

Foluso Falaye

When a mother of twin girls loses her husband, she withdraws into herself and dedicates herself completely to being both mother and father to her twin daughters while working as an immigration lawyer. Consequently, she feels isolated and lost in a world plagued by a global pandemic. Fortunately, her discussion with a childhood friend, Ruben, sparks her interest in Communication Intelligence. Ruben informs her that a secret diary written by prisoners in a Dutch transit camp during World War II could "transform relationships and bring about a global cultural shift." Thus, a quest to find out the secrets of the lost diary ensues. The Lost Art of Communication Intelligence by Sharon Christiaan merges a captivating story with several life-changing insights about communicating effectively in today's digital age.

The benefits of learning to communicate well as revealed in The Lost Art of Communication Intelligence goes beyond just communicating better to being more aware and empathetic and living a more fulfilling life. In a time when many experience technology abuse, Sharon Christiaan presents several useful insights about communication, which are based on proven scientific techniques and knowledge gained from two years of exploring behavioral science at master's and a professional level. In short, The Lost Art of Communication is a perfect mix as the story is quite intriguing and the insights about communication are simply priceless. The insights are embedded smoothly into the narrative, and real-world examples and effects of their usage are seen through the character's exploits. The book has definitely improved my communication skills, along with my sense of awareness of others. Leaders, teachers, students, and employees from all professions would benefit immensely from this book's worthy information about communication.

K.C. Finn

The Lost Art of Communication Intelligence: The Definitive Guide to 21st Century Communication to improve relationships, recognition, and results is a work of non-fiction in the education genre. It is suitable for the general reading audience and was penned by Sharon Christiaan. This book uses the tale of a woman living in Holland to explore the nature of communication and how it has changed and will continue to change in the post-pandemic world. In the face of massive changes to how we communicate with each other as well as how we conduct business, the book explores the communications revolution that has been brewing for some time but has now been brought forward by the pandemic.

This book deserves a front and center spot in discussions about how the world has changed as a result of Covid-19 and the ensuing response to the crisis. Forced by necessity to re-evaluate how we communicate with each other, leaders in business and the community would do well to pick up this well-considered discussion of what direction this change is moving in and how we must change with it. Sharon Christiaan’s experiences in communications are evident with every page and lend a gravity to the discussion that prevents it from descending into far-off hypotheticals. The Lost Art of Communication Intelligence recognizes that most of us in the world don’t fully understand the nature of this new style of communication and seeks to provide us with a reliable road map for learning how to navigate it.

Natalie Soine

The Lost Art of Communication Intelligence is a delightful story written in allegory form. Author Sharon Christiaan tells the adventure of Iris, a single mother who joins her friend Ruben to find a secret diary in Rotterdam, which leads to the discovery of the Fourth Dimension in Communication. The manuscript also contains Five Power Principles that could transform global communication. Sharon uses her knowledge, skills, and experience to share with us various concepts of behavioral science and effective communication. The lessons included show us how to improve workplace, personal and social relationships. Sharon spent the best part of her life studying and researching effective communication and human behavior. Due to the recent pandemic, we are spending more time online where people criticize and judge our behavior. The impact is disruptive and unsettling as more and more people are sharing their thoughts and ideas on social media, using their online presence to influence events and the rest of us.

The Lost Art of Communication Intelligence is an enthralling novel filled with suspense as Iris and Ruben search for and find the secret manuscript. The Five Power Principles of Awareness, Empathy, Interaction, Observation, and Understanding form the basis of the Fourth Dimension in Communication. Every one of these principles can be learned and practiced and in doing so, we can improve our communication and our success rate in our chosen field. The characters that Sharon Christiaan created to tell this story are well described and easy to relate to as they learn and discuss The Five Power Principles. The scenes and locations are vividly depicted as well as the diary written by unknown prisoners in a transit camp during WWII. I especially enjoyed the way Sharon uses important historical information and a story to share her knowledge with us. All-round, a fantastic book that I would recommend to all adults, young and old. “The quality of your communication determines the quality of your life.”

Leonard William Smuts

Technology has brought with it new challenges in the way we communicate, while the Covid-19 pandemic has pushed us even further toward digital interaction. Sharon Christiaan seeks to remedy this as The Lost Art of Communication Intelligence brings with it a return to basic and universal principles. Successful immigration lawyer Iris De Angelo is the widowed mother of two daughters, living in London and engrossed in her profession. She reunites with an old childhood friend Ruben, who is setting out to discover the whereabouts of a mysterious diary, which reveals the mysteries of successful communication techniques. Together they embark on an adventure that soon involves Iris’s deceased grandparents and their fellow inmates of a transit camp run by the Nazis in the Netherlands during the dark days of World War II. The resourceful captives had developed a deep understanding of human behavior and communication skills, identifying five key principles of communication intelligence. This knowledge was secretly recorded in a diary, with the five keys disbursed individually and the diary hidden to avoid it falling into the wrong hands. Through detective work, Iris and Reuben track down the five parts, which have the potential to change the way the world communicates. In the process, their own lives are enriched. Having finally found the complete diary, the question is if and how to share the knowledge.

Sharon Christiaan calls on her considerable experience in communication skills to introduce new thinking to a world where information technology now rules the lives of many. There is a timely warning that we should manage our own social media shadow, as our every move is potentially under scrutiny. The emergence of artificial intelligence poses new challenges. The Lost Art of Communication Intelligence examines the five principles and how they can be used to create a better world in a high-tech environment. This is contrasted with cases where these skills were harnessed for sinister purposes, ranging from Adolf Hitler to the techniques used by some modern-day motivational gurus. Such misuse is the reason advanced by a group wishing to keep the principles hidden - for now at least. The characters come to life in a manner that reveals both the horrors and heroism of the Nazi era. Despite the obvious trauma, in the end, some good can come out of evil. The book flows at a brisk place as the search for the lost diary intensifies. The issues raised are thought-provoking and relevant. The five principles are summarized at the end of the book in easy-to-read terminology. This is an enthralling book that has much to offer the reader.