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Reviewed by Vincent Dublado for Readers' Favorite
Communication determines the quality of our lives. What we know, want, feel, and do must be effectively conveyed in a set of arbitrary symbols both written and spoken. In The Lost Art of Communication Intelligence, author Sharon Christiaan delves into a paradigm shift in communication that has led the vast majority of humankind to level up their communication skills that now include digital platforms and artificial intelligence. Many are not aware that a Communication Revolution is already taking place, and if you find yourself having no idea of what communication techniques to employ in this digital age, this book is your roadmap toward a new understanding. It has a straightforward approach to the process as it offers five principles to raise communication intelligence.
Sharon Christiaan delivers a narrative that reads like a novel. She writes in the manner of a storyteller, offering you real scenarios of companies and everyday situations and how communication intelligence is playing an integral part in the dynamics. Christiaan’s style works because it doesn’t feel like you’re being lectured to but is more like learning from case studies that allow for a better demonstration of how the theory works in practice. As language and the way we communicate continues to evolve, Christiaan does a great service in writing The Lost Art of Communication Intelligence. In an age where the entire planet has become a global village, communication breakdowns in any field of endeavor, even personal, can be a real deal-breaker. There is no excuse not to engage in thoughtful conversations. Reading this indispensable book will make you realize what you are doing to help remedy things in your everyday interactions. You can communicate like a leader, and this is why this book exists.