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Reviewed by Danita Dyess for Readers' Favorite
The Supervisor’s Companion: A practical guide for new (and lightly trained) supervisors by Jeanne Thomas Hugg, a writer and human resources consultant, is a first-time supervisor’s survival kit. Frequently, new supervisors are promoted without any training. It’s assumed that a good worker will automatically make a good supervisor. But as Hugg states, “When someone is responsible for training, motivating and leading others, unbridled enthusiasm and an overconfident ego can cause problems.” The vast majority – 80 percent – of employees complain about their supervisor’s poor communication skills. But the transition can be a great success if you get professional instruction. The Supervisor’s Companion will teach you effective communication skills, six essential elements of meeting management, delegation, the role of technology, passive management avoidance and five characteristics of leadership.
The dark green cover gave The Supervisor’s Companion a regal, businesslike appearance while the “iconic” (appears in every chapter) caricature provided a sense of humor and camaraderie. Hugg's style is personable but authoritative. The format of the 171-page guide addresses every aspect of supervision and provides practical solutions that can be cultivated on a daily basis. Previously, Jeanne Hugg was an instructor in communicative disorders at the University of Michigan. She has a master’s degree and her extensive knowledge and experience in human resources is evident. This was her first book but I would like to read more of her work in the future. The Supervisor’s Companion is highly recommended for any management professional.