Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas is the ultimate guide on how to provide amazing customer service and exceptional customer experience. Dealing with customers and avoiding escalations is one of the most challenging parts of any business, but the good news is...

Good Night Baby Girl is an easy-to-read discovery book with simple, but colorful pictures. Written in rhyme by D.A. Batrowny, parents can end each day by reading with their baby. Developing rituals at bedtime should be part of a baby’s routine. Reading a familiar book...

In Freckles and the Cost of Popularity, author Vickianne Caswell explores the familiar topic of relationships. The main character has to choose between being popular and being loyal to her friends. She discovers that the price of popularity is not one she’s willing to pay...

If your goal is to become the best leader possible with an innovative corporation, you must read Dana A. Oliver’s book, Mantra Design – Innovate, Buy or Die!: Discover the Secrets for Profitable and Lasting Innovation. Mr. Oliver has thirty years of experience leading research...

Love by Design by Effie Kammenou is Book Two in The Meraki Series. It takes place in 2019 in New York, Long Island, and the Hamptons but there are flashbacks to 1961 in Greece when the junta ruled after banishing the King and Queen of...

Lori Dillon's Fire of the Dragon has a unique flavor that distinguishes it from the masses of time-traveling romances available on the market today. Plucky and flawed heroine -- check. Gorgeous, chivalrous male in need -- check. Diabolical foe -- check. Engaging sidekicks -- check....

A Cup of Tea on the Commode by Mark Steven Porro is the memoir of Hollywood dream-chaser Mark and his unwavering commitment to caring for his ailing mother, Genevieve. Mark reflects on a childhood shaped by Catholicism and recounts his initiation into caregiving with humor....

Mabel of the Anzacs: A Multi-generational Friendship For The Ages by Mary D. Brooks is a fiction story of the relationship and friendship between two women from different generations. Mabel of the Anzacs takes us through many decades and many different time periods through the...

Winda the Witch: Tales of the Spooky Folk is a children and preteen’s supernatural novella written by J.K. Campbell. Winda the witch is not supposed to be attending the Spooky Folk March this year. As she had just turned twelve, she would finally have been...

Laurie is a very active little girl. She loves school, but she has to keep busy all the time or she starts to fidget. She loves playing soccer and she’s even the captain of her soccer team. So when Laurie suddenly lacks energy and her...

Under the Blue Comet by Tom Hoffman is the first book in The Comet Kid Chronicles, a well-crafted story for fourth to sixth graders. It is filled with adventure and magic. Eleven-year-old Max Underwood’s life changes on his birthday when he becomes conscious of his...

Life, The Answer by E. R. Leyva is a philosophy book intended to assist readers in better understanding what life may truly be about so that we might then discover what our own individual lives are about. Leyva works to accomplish this by way of...

Eliot and the Red Boots is the first book in the Eliot and the Red Boots Adventures by Seth Hunt and Andrea Conde. Eliot doesn't want to stay inside, but the rainy weather keeps him from going outdoors. He tries to voice his concerns to...

Sandy Peckinpah has been through any parent's worst nightmare. Losing her son at the tender age of sixteen to an unexpected illness, within a day's time was not what she had ever thought about. The sadness and overwhelming grief that she had to deal with...

Billy Jean the Cloud and Bill the Hawksbill Turtle Save Endangered Animals (Volume 1) by Dr. Hyacinth Paul is an educational and encouraging story for children that speaks to them about the importance of protecting and saving endangered animals on the planet and preserving the...

Vietnam, The Last Combat Marines: Military and Political Times of the Baby Boomer War by David Gerhardt is a nonfiction military book that revisits the gory experience of Vietnam and its political and social repercussions. The author shares painful experiences of soldiers, brainwashed and convinced...

Seashells, Gator Bones, and the Church of Everlasting Liability: Stories from a Small Florida Town in the 1930s is a book that will make you laugh and want to move right into the fictional town of Toad Springs, Florida as soon as possible. Sixteen...

In her uplifting book Thank You For The Ice Cream, Mari Benning shares accounts of her life in a bid to inform, enlighten and inspire. The work begins by examining the impact of envy which robs us of our vision, happiness, and success. The book...

Breaking the Chokehold: 7 Simple Steps to Bust into the Life and Business You Love by Doug Howorko is far from an inspirational book. While it motivates, it is written for readers who want to go beyond day-dreaming to producing results in business and in...

Breaking the Silence: A Journey Deep Inside the Mind is a work of non-fiction in the memoir, autobiographical, and psychological/medical subgenres. It is best suited to the adult audience owing to some references to sexual activity and mild profanity and was penned by author Dara...