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Reviewed by Carmen Tenorio for Readers' Favorite
A Human Business by Glenn Bostock describes the CEO of SnapCab’s method of building a successful business through people-centric practices instead of focusing on financial results. The author's educational obstacles taught him to view the world through a different perspective while recognizing the special abilities that each person possesses. According to him, five fundamental principles establish the operational framework for a "people-first" organization. Bostock demonstrates that businesses achieve growth through the implementation of kind and honest practices. Employee contentment, together with employee support, results in corporate success. The book is a leadership manual for individuals who want to lead through their deep compassion and big hearts.
A Human Business is a very important book for today’s world because many people feel stressed or unhappy at work. Glenn Bostock shows that a company can be successful by putting people first. It teaches leaders how not to obsess with quotas, profit margins, and bottom lines, and to treat their team members like real humans instead of just workers. He shows that mistakes and shortcomings are a learning tool. Instead of getting in trouble, workers are encouraged to share their errors so everyone can learn. This makes work a much happier and safer place to be. The author doesn't use big, confusing words. He tells honest stories about his own life, like how he struggled with dyslexia. It feels like he’s talking to a friend. And because he used these beliefs to grow his own company, SnapCab, you can tell his advice really works. Recommended for anyone who plans to be a boss one day, or for teachers and students who want to see how a business with a focus on human value can succeed. It’s a great read for those who believe that being ethical, compassionate, and an all-round good person is the best way to do business.