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Reviewed by Karen Walpole for Readers' Favorite
Leading What Matters Most by Phil Geldart has the subtitle 'A Business Parable on Unlocking Human Potential,' which provides an excellent book summary. The author creates an imaginary company with imaginary problems that could easily exist in the real business world today. He then invents a management consultant to help the company correct its problems with a whole new approach, essentially becoming people-centric. The fictional company is successful, but problems have started to threaten future success. The story shows how difficult but rewarding major company reinvention can be. The main character, Bridget, has doubts about how her staff will react to time-consuming training and leadership style changes, but she goes all in and trusts the process. She fears a mass exodus and is pleasantly surprised by the degree of employee enthusiasm and positivity.
All business owners and leaders can learn a lot about embracing a paradigm shift for the sake of long-term success from Leading What Matters Most. The book teaches new leadership concepts and company culture ideas through a story about rolling them out to a fictitious company. Phil Geldart cleverly uses the story to explain his ideas and show how making changes might work in a business. Simply listing and describing the steps and changes would not have been as effective as showing the training process and human interaction within a story format. Through the characters in the story, the author shows how leaders might react, some embracing the new plan and others resisting necessary changes. He successfully shows how truly changing to a people-focused organization takes training, effort, commitment, practice, and more time than you might imagine.