Unlocking the Hidden Customer Experience by Colin Shaw is a book that every corporate executive as well as every small or large business owner needs to read. More than that, anyone who has had a good or bad experience with a call center person should...

Stepping up to Leadership by Terry Lee has the power and punches of any management theory textbook, all inside a handy guide. Using 20 years of corporate work experience, Lee details leadership in three parts with seven steps each. If your environment is rapidly changing,...

Lead with Mercy: The Business Case for Compassion by Robert Goodson is an excellent book based on the importance of compassionate leadership in the workplace. I found the book insightful, well substantiated and interesting to read. Goodson expands the word mercy as an acronym which...

The Conscious Leader: Nine Principles and Practices to Create a Wide-Awake and Productive Workplace by Shelley Reciniello is an excellent and eye opening guide that takes leaders through a journey of self evaluation and self reckoning. Many cases are cited of unconscious and harmful habits...

How to Pick a Financial Advisor is an honest, compelling and concise guide by John Woodman. Woodman is genuinely concerned about helping people and one of the best ways in which he thinks he can do this is via encouraging people to seek out reliable...

Wanted: Eight Critical Skills You Need To Succeed is a compelling book which describes eight critical skills which the author argues should be universally grasped in preparing for a successful career. In this book, Charles Jett explains his journey from the corporate world to the...

Your Best Practices For Rental Management Success by Bradley N. Meyer is a very useful book for anyone interested in learning about rental property management. It deals with a variety of topics and offers a comprehensive but concise guide to managing rental properties. Bradley Meyer...

Being a business owner can be an oxymoron, a business that you love to hate. You are excited to see your vision come to fruition, yet it is difficult to keep the business afloat. Every decision that you make is crucial for your business,...

Beyond Your Logo: 7 Brand Ideas That Matter Most For Small Business Success by Elaine Fogel concentrates on what is a brand, how to build it, and why it is important even for small businesses. The book covers everything you need to know about running...

The moment we are asked to give a presentation or a sales pitch, the nerves kick in and every negative feeling we've ever had about doing a presentation suddenly tries to take over. Thanks to Subbarao Mukkavilli and Slide Spin: Your Power of Expression, you...