Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas is the ultimate guide on how to provide amazing customer service and exceptional customer experience. Dealing with customers and avoiding escalations is one of the most challenging parts of any business, but the good news is...

The Powerhouse Diet: How Intermittent Fasting Helped Me Lose 10 Pounds in 7 Days is a work of non-fiction in the health and fitness subgenres. It is suitable for the general reading audience and was penned author by L. A. Patterson. The book is a...

Most of us believe that we come up with rational decisions. Yet we are influenced by many factors that we don’t see. Outplayed: How Game Theory Is Used Against Us by David Lockwood is a very useful tool in understanding behavior that affects our decisions...

My Fashionable Journey: A Memoir of Determination and Perseverance by Cheryl C.C. McKenzie chronicles the path taken by the author in the pursuit of a career in the fashion industry. McKenzie begins in the latter half of the 20th century with her having been stranded...

Toast: Short Speeches, Big Impact by Eddie Rice guides readers on what might be the biggest social minefield of all: the public toast. Naturally, Rice addresses the most widely known toast and how to do it well for the bride and groom who have entrusted...

Welcome to California: From L.A. County Jail to #1 in Sales by Sandra LA Boszko is an honest memoir as the author recounts the days when she was wrongfully incarcerated and how she got back on her feet. Sandra dreamed of breaking into Hollywood. She...

Millennials are taking over the world and are rapidly filling leadership roles. Each generation has proven to have its characteristics and stereotypes. Though not a leadership text, Make Me the Boss: Surviving as A Millennial Manager in the Corporate World by Emily Tsitrian gives a...

Conscious Coping: How to Stop Fighting Your Mental Health, Embrace Your Challenges, and Learn a New Way to Cope by Laurie Sharp-Page is a non-fiction self-help book that would appeal to a diverse audience of young adults and adults with an interest in mental health....

Healing Yesterday's Tears by Kyli Santiago is an inspiring poetry book about overcoming emotional baggage and discovering self-love. Using her own life as her muse, Kyli Santiago pens beautifully crafted poems that draw inspiration from some of the darkest moments in her life. Kyli had...

From Savvy Saver to Smart Spender by Daniel W. McDonald is a non-fiction self-help finance book to guide readers on “How to Pick a Tax-Wise Retirement Withdrawal Strategy.” In layman's terms, it is the exact opposite of every retirement finance book you've ever read. It...