Worth at Work by Randy Haveson and Kat Nisson is a thought-provoking inside-out blueprint for transforming service across industries. The authors dismiss the “smile harder” trap of compliance in customer service, arguing that exceptional service should be the result of the internal sense of worth...

Change isn't easy. Yet, many fail to adapt. If you're having a hard time dealing with change and uncertainty, Future-Proofing Leadership is the book for you. Rosie Ward is a veteran consultant and leadership coach. Here, she introduces a framework that is designed to navigate...

In the managed service provider industry (MSP), business is usually stable and predictable. Yet, growth often fails to compound. In MSP to MVP, Chris Day proposes a framework that ensures technical competence becomes the baseline for MSPs and customer retention doesn't just remain static, but...

In The Line of the Ball, Beh Chun Chuan shares his journey of founding and building one of Malaysia's biggest healthcare companies from the ground up. Beh grew up in rural Bagan Serai, Malaysia, the youngest of seven siblings. Born to parents of Chinese heritage,...

Companies need to embrace uncertainty and new environments to scale and grow. Marianne Bachynski is a seasoned executive with a wealth of experience at Fortune 500 companies such as Morgan Stanley, City, and AIG. In Fit for Uncertainty, Bachynski presents a blueprint for success based...

Numbers may not lie, but the odds definitely don't apply the same way to everyone. While most startups fail, "operational subjective probability" suggests that the only variables for success are your own actions, beliefs, and context. In The Why Not Advantage: How Small Probabilities Create...

The AI Species by Thomas Huhn explains why artificial intelligence may become the next source of economic power. Thomas Huhn presents a future where machines no longer only take instructions from people. They begin to produce income inside a system built around automated labor. As...

Lead with Trust by Bart Spence is a well-written book containing principles for building trust and positivity that readers, particularly business leaders, entrepreneurs, and professionals, will find effective for cultivating a positive work environment. Spence begins by introducing the 9 principles of trust drawn from...

Global enterprises must continue to adapt to local environments and practices to thrive. J. Michael Coffey is a veteran executive and strategic consultant with over three decades of experience in industrial, manufacturing, and distribution companies. In G.A.L.E. Force, the author presents a comprehensive blueprint to...

Agentic Intelligence: Strategy at the Speed of Data by Manish Sood with Venkat Venkatraman examines what companies must put in place before AI agents can handle real business decisions. The authors begin with a familiar problem inside modern organizations: a company can collect enormous amounts...