Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas is the ultimate guide on how to provide amazing customer service and exceptional customer experience. Dealing with customers and avoiding escalations is one of the most challenging parts of any business, but the good news is...

Beyond The Gate is an urban crime novel by Nicole E. Avery. Seventeen-year-old Nyla Slayings' life didn't turn out quite the way it was supposed to after her parents were deported six years ago. Forced to live with her abusive foster father, the only respite...

In 44% of the world’s nations (including some states in the USA), the death penalty is the court's sanction for murder. Alan W. Johnson, however, disagrees that this punishment is the best. Alan uses his book, Death and Forgiveness, to argue against the death penalty....

For some mysterious reason, Dawn James was forced to face some troubling health challenges in her childhood and teenagehood, including loss of hearing, speech, and sight, followed by a sudden paralysis. Thankfully, these challenges acted as a catalyst that helped her reach a higher state...

The Hidden Way by Harrison M. Love is a young adult fantasy novel inspired by Amazonian folklore and mythology. Told through a non-linear timeline narrative to respect the original method of storytelling amongst ancient Amazonian tribes, the book follows one of the last remnants of...

Children should learn about diversity from the time they first begin to socialize. At some point, they will either meet people with disabilities, or they may feel different from other children. Parents must explain the subject to them as simply as possible. Marky the Magnificent...

Everything just stopped working. Cell phones, computers, cars, and anything that needed a computer chip to operate just shut down and died. That wasn't the scary part; it was the total absence of information. Nobody knew what had happened to all the people but some...

Wilbur's Wish by Paula BeBe Murphy and Stella Maris Mongodi is a powerful and heartwarming story that celebrates the beauty of being different. The story takes place one beautiful summer when Jamie and her dogs meet a unique-looking sea creature by the beach who goes...

Willow Tree Hearts (Whispering Willow Book 1) by Delia Latham and Elle H. Raye is a fast-paced romance that takes you through the heartache of loss and provides hope for a happier future. When Willow Linn-Reed, a widow of two years, returns home after her...

Never, Ever Get Married by Tony Moraffah is a truly insightful book about the pitfalls of marriages and how to avoid them. With five failed marriages behind him, Tony has gathered and earned the wisdom he shares in his book. Tony’s goal is not to...

My Year at the Good Bean Café by EA Luetkemeyer is a work of literary fiction that teases its readers with its synchronicities and coincidences. When Adrian Lomachenko decides to quit the well-paying high life of his financial career in San Francisco and settle down...

Who Are You, Really? The Search for Authenticity by Ray LeCara Jr. is an insightful and concisely written self-help book that takes the reader on a journey of self-realization, and a quest for authenticity. As today’s world is becoming saturated with all kinds of information,...

The New Prosperity Museum by Edward Averett is a moving tale about miracles and remembrances. You are introduced to Henry James George right from his birth. He is the namesake of the great novelist and displays a prodigious facility at reading at age three. His...

The money when hunting witches was good but the quest itself was dangerous. Evan Striker knew the risks he was taking when he decided to search for Calesso. Knights got killed all the time when they went after Calesso. Despite others telling him the impossibility...

Red Hot Murder by Michele Pariza Wacek is a murder mystery as cozy as sipping a hot cup of Charlie Kingsley’s famous tea. Charlie is well-known in Redemption, Wisconsin, for her tea and prowess in cracking crimes. But her reputation and tea business are about...

Everyone else always seems to have the perfect plan when it comes to investment advice and money management but if you are perceptive you will notice that most times when those plans are tested using your situation, you end up losing money and stuck in...

Oliver the Oyster and the Cheerless Clam is an exciting story for children about Oliver the Oyster and his new friend, Clara the Clam, and their exciting adventures. Clara just arrived at the harbor, and she is feeling depressed. She has gone through tough times...

The crypt of an abbey in the town of Reachers hides ancient skeletons with puzzling anomalies. An anthropologist arrives in Reachers for research and is enchanted by Miss Brown's beautiful amber eyes. Is it a coincidence that the pagans he studies believed that eyes were...

The Obsidian Dragon is a work of fiction in the fantasy, romance, and interpersonal drama subgenres. It is best suited to mature adult readers owing to scenes of violence, explicit sexual content, and strong language throughout. Penned by author Angel G. T., the plot thrusts...

Burning Red: The Red Legacies by Trinity Slain delivers a beautiful blend of romance and paranormal intrigue. Garron, tortured and scarred in prison, finds an unexpected ally in Jaxon. Jaxon makes the ultimate sacrifice to help Garron escape from prison. Now, Garron must find and...